Working with Metadata

The Metadata area provides you with a method for communicating additional, optional information.

To configure the metadata values:

  1. Configure Departments.

    1. Click the Departments menu to access the list of departments.

    2. Click the check boxes to the left of one or more departments to associate these values with your topic.

  2. Configure the Start and End dates and times.

    1. Click the date field and either select a date from the calendar display, or use your keyboard to enter a new value.

    2. Click the time field and use your keyboard to enter a new value.

  3. Configure Sources.

    You can use this field to describe where contacts can find source material or additional information that is related to the topic.

    1. Click the Sources menu to access the list of sources.

    2. Click the check boxes to the left of one or more sources to associate these values with your topic.